Linking a provider
- Go to Sidebar → Cloud services → Social Connect.
- Find the card for the provider you want to link (Google, LinkedIn, or Microsoft).
- Click the Continue with [Provider] button.
- You are redirected to the provider's login page. Sign in with the account you want to connect.
- Grant the requested permissions (OpenStudio only requests your name and email — no access to files, contacts, or calendar).
- You are redirected back. The card updates immediately to show Connected along with your linked name and email.
Important: The email on the external account must match your OpenStudio account email, or the account must not already be linked to a different user. If a conflict is detected, you will see a specific error message.
Microsoft account types
When linking Microsoft, the system automatically detects your account type:
- Personal — Outlook.com, Hotmail, Live accounts.
- Work / School — Office 365, Azure AD, university accounts.
Your organization's OpenStudio configuration may restrict which type is accepted. If you see a "Personal accounts are not accepted" or "Work accounts are not accepted" error, contact your administrator.
Unlinking a provider
- On the Connected Accounts page, find the card for the provider you want to remove.
- Click Unlink [Provider] (shown as a red outline button).
- Confirm the action in the dialog.
Before unlinking: Make sure you have at least one other way to sign in (another linked provider, a passkey, or your OpenStudio password). Unlinking your only sign-in method will lock you out.
