Manage Credentials is the administrative application for managing user account settings on behalf of other users. It is available under the Data menu. Unlike the self-service Manage Account app, this one requires the manage_credentials permission.
Two views
Search and list view
The default view shows a searchable list of all accounts in the organisation. Filtering is available by name, username, email, or account status. Clicking a user opens their edit view.
Edit view
The edit view is split into functional sections:
| Section | What you can do |
|---|---|
| Account Information | View the user's username, email, account status, personal code, and registration date. Read-only summary. |
| Email address | Update the user's primary email address. Requires confirmation. |
| Password | Generate a new random password (requires manual_password permission) or send the user a password-reset link. |
| Account status | Activate, deactivate, or close the account. |
| Localization | Change the user's timezone and interface language. |
| 2FA | View the current 2FA status and reset it (disable 2FA on behalf of the user) if the user has lost access to their second factor. |
| Digital Identity | Link to create or view the user's Digital Identity record in Data Management. |
Print Login Sheet
The edit view includes a Print Login Sheet option that generates a printable credential card with the user's username and access URL — useful for distributing credentials to users who are not reachable by email.
Permissions: Changing another user's password requires the additional
manual_password permission. Editing a user who has a privileged profile (profile_pro = 1) requires Founder-level access or a higher permission tier.
